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E-commerce

Business to Business (B2B)

B2B websites are created primarily for tour operators for either internal staff to access or for trade agent access. Key features of the B2B website are as follows:

Client and internal staff could access the website using the logins created for the website through TravelBox.
Through user permission controls the tour operator could ensure that each user has access to the resources necessary to perform their respective tasks and prevent the users from accessing resources that are irrelevant to their tasks.
The B2B web provides tour operators the ability of selling a wide range of travel products which include accommodation, flights, cruise, car hire, tour, transfer and generic products.
Travel products are not limited to be sold as single components but now can be combined and trips (packages) can be created. These packages could be pre-defined or created dynamically.
Existing bookings/quotes could be searched, viewed, amended or cancelled using the manage booking function of the web site. It is important to notice that a trade client can only view bookings made under them, while internal users can view all the bookings made by any user through travel box. Additionally a user is able to add new items to existing bookings.
Operational reports could be generated dynamically upon the request of the user. Users have the ability to upload report templates to TravelBox by entering parameters required to create a document, the report manager uses these parameters and retrieves the information from the database. Once the required information is obtained the reporting manager dynamically binds the information with the template and presents the user with the required report. Reports could currently be generated in either PDF format or excel format.

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Business to Business (B2B)

Business to Consumer (B2C)

Business to Consumer (B2C)

The B2C web is capable of selling a wide range of travel products which include accommodation, flights, cruise, car hire, tour, transfer and generic products.

Travel products are not limited to be sold as single components but can be combined to create trips (packages). These packages could be pre-defined or created dynamically.

With wide search technology users can now obtain a wide range of results with minimum search parameters. Through this technology it’s possible to provide users with suggestions and target users with uncertain travel requirements.

Virtual package templates with certain criteria (destination, departure, from date, to date, etc.) could be created through TravelBox. Unlike pre-built packages third party H2H products could be added into these packages and the users are able to customize these packages based on his/her preference through the component alternatives provided.

To eliminate the constant requirement of real time price retrieval from third party hosts and to minimize the time taken to display search results price caching is utilized. Price caching uses the “From price” concept to provide the user with a basic understanding of the price of the product.

Capability of integrating third party review and rating websites such as TripAdvisor, Yelp, etc.

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Supplier Extranet

Suppliers are able to create accounts for the extranet and setup permissions for each individual account.

The supplier is able to create new contracts and update the contract information

Existing contracts could be searched and loaded. Once loaded the user is able to edit the contract information and parameters.

Suppliers are able to update price and inventory on a daily and per season basis.

Gives the ability to add or edit product information such as descriptions and images.

Suppliers can view bookings/ amendments/cancellations and confirm them

In an on-request booking, if the allocations are unavailable the supplier is able to reject the booking.

Extranet